Privacy Policy for CANPAD Mobile App
Effective Date: April 3, 2025 Last Updated: April 3, 2025
1. Introduction
Welcome to the CANPAD Mobile App (“App”). The App is operated by the Canadian Association of Nigerian Physicians and Dentists (CANPAD) (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By downloading, accessing, or using the CANPAD App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
2. Information We Collect
2.1 Information You Provide to Us
While using the App, you may provide us with:

• Personal Information: Name, email address, phone number (if submitted voluntarily for event registrations or communication purposes).
• Conference Registration Details: Information related to event registrations, including selected sessions and ticket purchases.
• Feedback and Support Requests: Information you provide when you contact support or submit feedback.

2.2 Automatically Collected Information
When you use the App, certain information is automatically collected, including:

• Device Information: Model, operating system, device ID, and other technical details.
• Usage Data: Interactions with the App, such as event page views, session selections, and in-app navigation.
• Log Data: IP address, browser type, crash reports, and app error logs.

2.3 Third-Party Services
We may use third-party services (such as Google Analytics for Firebase) to track usage statistics and improve user experience. These services may collect and process your data based on their privacy policies.
3. How We Use Your Information
We use collected data to:

• Provide, operate, and improve the CANPAD App.
• Facilitate event registration and schedule management.
• Notify you about important event updates and reminders.
• Respond to support inquiries and feedback submissions.
• Monitor and analyze app usage to enhance user experience.
• Comply with legal obligations and enforce our policies.

4. Data Sharing and Disclosure
We do not sell, trade, or rent user data. However, we may share data in the following cases:

• With Event Organizers: To facilitate conference-related services.
• With Service Providers: For hosting, analytics, and support functions.
• Legal Requirements: If required by law or government authorities.
• Business Transfers: In the case of a merger, sale, or acquisition.

5. Data Retention and Security
We retain your data only as long as necessary for the purposes outlined in this policy. We implement industry-standard security measures to protect your information, including encryption and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Correction
You can request access to, correction, or deletion of your personal data by contacting us.
6.2 Opt-Out of Notifications
You can opt out of push notifications via your device settings.
6.3 Account Deletion
If you wish to delete your data, please contact our support team.
7. Children’s Privacy
The CANPAD App is not intended for children under 13 years old. If we learn that we have collected personal data from a child without parental consent, we will delete such information promptly.
8. Third-Party Links
The App may contain links to external websites or services. We are not responsible for the privacy practices of these third parties. Please review their policies before sharing personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted in the App, and we encourage you to review it regularly.
10. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Canadian Association of Nigerian Physicians and Dentists (CANPAD) Email: info@canpad.net Phone: 780-900-1250 Website: canpad.net
By using the CANPAD App, you acknowledge that you have read and understood this Privacy Policy.